Thread: Vortex

I try an avoid vertical split rings, we just don't like each other but I made an exception because the warnes for the 550cz fit the wide dovetails on the BSA. Given my dislike it may have been self fulfilling but I over tightened them and crushed the tube on the diamond back scope. Everything still worked but the paralex free distance went from 100yds to under 50. A quick email to vortex with a full admission of the damage had an exchange under way and today a brand new 4-12 turned up on the courier free of all charges. Outstanding service

That's great service after admitting do it up till it strips and back it off 1/4 turn :thumbup:

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Yeah not sure where my head was, the torque wrench is sitting within reach

Thats reall impressive service and word will get around fro them so win win for them.i wonder if " i left my rifle leaned against the wheel arch and reversed it fell over then i drove forward over the scope

Awesome. Are you bringing the vortex nxt week? I want a squizz.

Can do,I wont get a chance to mount it for a while. Its only a $190US scope but looks like very good value. Got it for the .222

I was looking at the Viper 4-16 illum or the loopy VX6 3-18 for a floater between my barrels if I ever need a back up LR scope. I dont want to spend millions on a spare. Just want a reliable one.

N/A then this is just a diamondback.

Originally Posted by sneeze

but I over tightened them and crushed the tube on the diamond back scope

Do some people never learn? Scopes do not need to be done up with that much force. You should be doing them up firmly. Big difference between "firm" and "hanging off the allen key with all your weight".

Vortex have the best warranty in the business i reckon. Good shit.

Vortex have the best warranty in the business i reckon. Good shit.[/QUOTE]

Couldn't agree more. Recently had an issue with my PST,sent it back to Vortex importer who did straight replacement, no dicking around, very pleased with service

Originally Posted by sneeze

I try an avoid vertical split rings, we just don't like each other but I made an exception because the warnes for the 550cz fit the wide dovetails on the BSA. Given my dislike it may have been self fulfilling but I over tightened them and crushed the tube on the diamond back scope. Everything still worked but the paralex free distance went from 100yds to under 50. A quick email to vortex with a full admission of the damage had an exchange under way and today a brand new 4-12 turned up on the courier free of all charges. Outstanding service

Good stuff sneeze... really puts some faith into warrantys and purchasing from these guys when you get this level of service!!!