Your every salespersons dream VC! Did a job for a guy the other day, won't mention nationality as I could be mis under stood, gave him an estimate, did the job, fixed his prob, wrote a report so he could shove it up another supplier, then when it didn't go well with the other supplier, gets a telephone quote from my competitor and tells me he wants a credit cause I have over charged him, gave him some time off the account, wasn't good enough so he says "see you in court". Told him my offer was now withdrawn, came in yesterday,apologised, shows me a written quote from my competitor and asks if I will match, FFS why do we let them in? Good think is he paid before he took the job away. Now I'm a reasonable guy, but today I think the text will be "hahahahaha fuck off"