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Sweet, they'll probably just give you a new one. My first one that arrived from Nanchez arrived squashed in transit. They just sent out another one. They are really good machines, just bad luck I'd...

Maybe you just have a dud, mine has run flawlessly and calibrates easily and spot on every time, don't need to warm up. I check it heaps with the calibration weights as lack of trust after my Lyman...