Thread: Do we get any after-sale service ?

So spend a lot of money buying a brand new Sako S20 with a very expensive Scope from the big Gun retailer in the City.

Gun gives problems-after 10 to 20 rounds. No worries make a call to the Gun dealer in the City.
"Bring it in we will send it in to Sako to get sorted. We are the big guys always having your back."
Great so no problem always great to be with the big boys.

Couple of weeks later:
Please collect your gun we wont be helping you. But you saw the problem and confirmed it is wrong? Sorry thats that.
And Sako? Thy say nothing wrong.
I showed you the problem and we can still replicate? No sorry we cant help you.
Can I speak to somebody about this? Sorry the store manager has spoken and remember we ar the Gun dealer in the City!
Did you see the multiple links on the web about this same problem?
Sorry will there be anything els??

No never again will there be anything els for you from my side Gun dealer in the City and SAKO NZ.

No support, no decency, no feedback.

Can only say that I will rather pay extra but never again any of those two again.