Welcome guest, is this your first visit? Create Account now to join.
  • Login:

Welcome to the NZ Hunting and Shooting Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed.

Black Watch Alpine


User Tag List

+ Reply to Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 23
Like Tree19Likes

Thread: Manly Comrade folder knife - multple failures - poor service

  1. #1
    Member
    Join Date
    Nov 2012
    Location
    Palmerston North
    Posts
    23

    Manly Comrade folder knife - multple failures - poor service

    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm

  2. #2
    Member Goosebayhunter's Avatar
    Join Date
    May 2019
    Location
    Kaiapoi/kaikoura
    Posts
    110
    Quote Originally Posted by Ruger7mm View Post
    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm
    Hey ruger

    I'd take it back to the company themselves. They probley know its shit and will replace it rather than the shop who's sick of replacing there knives?



    Sent from my CLT-L09 using Tapatalk

  3. #3
    Member
    Join Date
    Jul 2013
    Location
    Waikato
    Posts
    597
    I have 2 ,both 5-6 yrs old,one is edc the other has been used as my main hunting knife,no problem with either of them.
    284 Gypsy likes this.

  4. #4
    NRT
    NRT is offline
    Member NRT's Avatar
    Join Date
    Dec 2011
    Location
    dunedin
    Posts
    423
    Same thing I experienced with my last two Mercator's

    Sent from my TA-1025 using Tapatalk

  5. #5
    Member 257weatherby's Avatar
    Join Date
    May 2013
    Location
    Crimechurch City.
    Posts
    1,634
    Quote Originally Posted by Ruger7mm View Post
    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm
    Not so, warranty restarts from zero on replacement item, check consumer law for the relevant passage and go get up them.
    Moa Hunter likes this.

  6. #6
    Member Ryan_Songhurst's Avatar
    Join Date
    Sep 2015
    Location
    South Island
    Posts
    6,466
    I had a Manly comrade (it fell overboard in Tasman bay somewhere!) I found it an excellent knife, no problems
    #27GANG

  7. #7
    Member Micky Duck's Avatar
    Join Date
    Apr 2015
    Location
    Geraldine
    Posts
    3,676
    someone send him a bacho will you please......
    223nut and Preacher like this.

  8. #8
    Member
    Join Date
    Nov 2012
    Location
    Palmerston North
    Posts
    23
    Hi all
    I had to vent, the blade steel (D2) is great, but the locking mechanism is not. I have a bacho but if I put in my pocket I will be singing opera sooner or later. I checked online and it seems the warranty is indeed from the original purchase date, although the Consumers Guarantee Act says it has to perform with what is reasonably expecetd of it. Anyway, to my mind if you are looking for a folder knife beware of the Manly Comrades.

  9. #9
    Purveyor of Fine Cutlery terryf's Avatar
    Join Date
    Dec 2017
    Location
    Auckland
    Posts
    329
    try a Bestech for less money and much more warranty
    NRT and kiwijames like this.
    Regards
    Terry

    https://www.knives4africa.co.nz/
    Custom knife dealer

    Authorised Nitecore Torch Retailer
    NZ Distributor of Nano-Oil

  10. #10
    Member Steve123's Avatar
    Join Date
    Jan 2015
    Location
    What used to be Franklin
    Posts
    1,974
    Manly Comrade sounds like another name for helen clarke

  11. #11
    Member Strummer's Avatar
    Join Date
    Jun 2018
    Location
    Canterbury
    Posts
    97
    Quote Originally Posted by Ruger7mm View Post
    Anyway, to my mind if you are looking for a folder knife beware of the Manly Comrades.
    The name alone would put me off. Sounds like the manufacturer is compensating

  12. #12
    Member chainsaw's Avatar
    Join Date
    Jul 2014
    Location
    Silverdale
    Posts
    2,366
    Quote Originally Posted by Steve123 View Post
    Manly Comrade sounds like another name for helen clarke
    Yep, the name is a"fail" - forget the knife or anything else .... the name alone is a show stopper. Perhaps very fashionable in Mt Albert or GreyLynn
    Steve123 and outlander like this.

  13. #13
    Member northdude's Avatar
    Join Date
    Apr 2013
    Location
    north auckland area
    Posts
    5,869
    Doesnt sound very manly

  14. #14
    Member
    Join Date
    Nov 2015
    Location
    Rotorua
    Posts
    60
    Quote Originally Posted by NRT View Post
    Same thing I experienced with my last two Mercator's

    Sent from my TA-1025 using Tapatalk
    Yep same.

    Don't use them anymore.

  15. #15
    Member northdude's Avatar
    Join Date
    Apr 2013
    Location
    north auckland area
    Posts
    5,869
    Thats a shame best knife ive used can a knife maker fix it

 

 

Similar Threads

  1. WTB: Any Knife sharpening service in Invercargill?
    By deepsouthaussie in forum Buy, Sell or Swap
    Replies: 19
    Last Post: 30-06-2018, 10:12 AM
  2. WTB: WTB-Gerber clip point folder KNIFE.
    By kotuku in forum Buy, Sell or Swap
    Replies: 1
    Last Post: 13-11-2017, 05:48 PM
  3. WTB: Gerber clip point folder knife
    By kotuku in forum Buy, Sell or Swap
    Replies: 8
    Last Post: 08-09-2016, 06:53 PM
  4. Folder knife sheath I made today
    By Ground Control in forum Projects and Home Builds
    Replies: 14
    Last Post: 17-12-2013, 07:10 AM
  5. Comrade DIY AK
    By kiwijames in forum Off topic
    Replies: 3
    Last Post: 24-11-2012, 10:48 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Welcome to NZ Hunting and Shooting Forums! We see you're new here, or arn't logged in. Create an account, and Login for full access including our FREE BUY and SELL section Register NOW!!