Thread: Consumer Guarantees Act - Rifles

Originally Posted by Cordite

@Unihunter,

Lots of alarm bells. So far your new gun sounds like your wife cheating on you on your wedding night and the story is not going towards a feel good ending. ("Is that Herpes, Dear?")

Consumer Guarantees Act summarised by the Citizens Advice Bureau:

When you buy goods for personal, domestic or household use, they are covered by the following guarantees:


They have to be of acceptable quality and last for a reasonable time (taking into account the nature of the seller and the where you bought the goods e.g. if you buy second hand goods you would not expect them to be of the same quality and durability as new goods of the same type).

***They have to be fit for their particular purpose.(AS A REPEATING RIFLE, WHICH REQUIRES RELIABLE FEED/EXTRACTION)

***They have to match their description. (SEE COMMENT BELOW)

They have to match the showroom model.

The manufacturer or importer must take reasonable steps to provide spare parts and repair facilities for a reasonable time after you purchase the goods.

From 17 June 2014 there is a guarantee of timely delivery, which means that where a supplier is arranging the delivery of the goods they must ensure that the consumer receives them in the agreed time period.


Comment:

(from GC blurb on 77/22, quoting Ruger:
"Ruger 77/22 Rotary Magazine Rimfire Bolt Action rifles are built to the same standards set by our M77 Mark II centrefire rifles.")

Note, the GC Blurb on 77/357 rifle to which your rifle got compared by Ruger, again reproducing Ruger's blurb:
"Comparing favorable with custom-made firearms, the innovative 77/357 have established themselves as the perfect rifle for small game hunters, ranchers, and long-range informal plinkers. These rifles boast all of the technological advancements of the M77 Mark II rifle with the rugged and utterly dependable Ruger detachable rotary magazine."

That does NOT describe the magazine rifle you are talking about.

You BTW are entitled to return of money, not just a store credit.

I will try push on them a touch more now. It appears a manufacturer issue more than anything and as such I don't really trust the rifle anymore. For me to extract the accuracy I'm looking for I will have to modify / float the barrel and as such I will null and void that warranty so when combined with the poor finish of the magazine and the mechanical issues I would not have purchased the rifle.