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  • 1 Post By Hermitage

Thread: How to save $ on Leupold Warranty

  1. #1
    Member Hermitage's Avatar
    Join Date
    Nov 2020
    Location
    Whakatane
    Posts
    356

    How to save $ on Leupold Warranty

    My Leupold VX-IIc 4-12x broke a reticle last month and I was looking for ways to get it to Leupold for repair (see this earlier thread for background info: https://www.nzhuntingandshooting.co....reticle-68546/

    I first contacted the NZ Agents (NZ Asia), who said to drop it off at a H&F store. The postage I would have to pay would be $60 which covered:
    1 - H&F to NZ Asia
    2 - NZ Asia to NIOA (repairers for Leupold in Australia)
    3 - NIOA to NZ Asia
    4 - NZ Asia to the H&F store for me to collect from.

    I then looked at shipping the scope direct to Leupold Oregon, USA but that was going to cost me $72.
    While on the phone to Leupold USA I logged an enquiry/complaint to Leupold upper management into the shipping costs that NZ Asia is charging NZ owners of Leupold scopes going into repair.

    Now I want to make clear that NZ Asia seem like a very good business with very friendly staff....no complaints there.
    However, now the $60 shipping costs seem to have disappeared after my enquiry/complaint to Leupold USA.

    So if you want to save money on your next Leupold scope repair, just courier your scope directly to NZ Asia in Nelson (at your cost), and they will cover all shipping costs to Australia and back and then onto your address.
    The total cost is now $12 instead of $60.
    PaulNZ likes this.
    A good job and a good wife has been the ruin of many a good hunter.

  2. #2
    Member
    Join Date
    May 2018
    Location
    wellington
    Posts
    706
    That was identical to mine. I got mine back last week, a vx5hd with the paint coming off on the inside. I got told by guncity there would be shopping fees, aswell as a surcharge before leupold would even check it.

    I emailed the guys at the above place and sent it to them via my work for free, and they even returned it to me free of charge!!

  3. #3
    Member
    Join Date
    Jun 2015
    Location
    christchurch
    Posts
    12,310
    i broke a leupold in 1/2, they gave me a new one ( this is 20 years ag0)
    sent my close combat optic to nz-asia at xmas still havent heard anything about it yet

 

 

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