Leupold warranty rant

I recently received an older scope back from Leupold Australia. I had asked for them to replace the rear lens which was scratched,give it a full clean and check and set the parallex to 60 yards.
They charged me $120 bucks but there was zero paperwork to say what was done. Scope looks exactly the same including the scatched lens which apparently they no longer have parts for.
Pretty poor service compared to the past. I wont be buying any more new Leupolds based on this experience.

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Originally Posted by Scout

I’ve had absolutely fantastic dealings with Leupold products over 45+ yrs until last few years where now the scopes/product doesn’t go back to the US but Australia shit heads who shouldn’t be allowed to touch them !

Over all those years I as others here bought broken or worn out Leupold scopes, sent them to the US myself & most either came back as new or actually a new scope & no cost, it was incredible !

In last few years took one into dealer to sent as new rules can’t send & US can’t send back.
Well the “Repairer” had slipped & scratched the scope inter tube & marred up the lock collar on the front lense, this now also cost me money for repair & shipping both ways, terrible !

But this is not US Leupold fault it is the stinking pricks who are handling them now days

Actually who is any good nowadays, same shit show with Leica at the moment, crappy staff & support net work all over !

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I sent a Nf back to Aussie last month for a zero stop service.
From woa to go approx 10 days.
They are on it these days

Sent from my SM-A556E using Tapatalk

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Originally Posted by matto1234

Ive got a older vx6 with a few black specs in it, not worth waiting 3-4 months for unfortunately

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Same issue with my older VX6 - fixed the first time and can't be bothered sending it away again.

Had a vx5 that fogged.

Come to the conclusion that Leupold are just an accident waiting to happen.

Leupold is my top preference for almost every rifle, and so far, no repairs needed (fingers crossed). But if issues keep cropping up, bad service would make switching brands likely—especially for a VX5 or VX6 investment.

Investing in a lower cost, good brand like Vixen means I can simply replace it without much pain.

Leupold optics and service will improve post the executive order requiring USA manufacturing to be made in USA.