Thread: NZ Post up to frks, 2 month delay and told me that they won't deliver to WLG

Originally Posted by lee308

How would the NZ Post employees feel when they are just going through the process of what they have been trained to do and say on the phone to the customers when they know it's not going anywhere for the customer and no result will be given for 2 month. I called 10 times at least and spoke to the same employees at least 3 times. They sounded like trained robots just has the same reply: " I will send an enquiry through and expect to get a reply from them asap". "I understand your frustration, but unfortunately......."
For fucks sakes !!!

theres your mistake right there, dont let them off the phone till you know exactly whats happening
If they dont know ask to speak to someone in charge
repeat the process till you get a result.

all they want is to be payed a wage and for you to stop bothering them