I'd come off nightshift and forgot it was saturday and was having trouble processing an online order so tried to call him, only to get the answer phone. At this point I clicked to what day it was and Left it. About 4.30 that afternoon he called, apologising for missing my call as he was chasing stags all morning (well it was the roar after all) then done my order over the phone.
What other retailer would do that? Not many I bet!!!
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