Not that i have had any problem with any of my 3 Scopes but i got them from a Trade Me source who i so far have had full support in all my deals.
My opinion is, if you use the right ways/contacts you will always get a better response, even knowing you not always will have/get what you expect.
Try to deal with people/retailers who has a good reputation.
I "love" my 2 Vipers HS-t and my PST.
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