Thread: Zen Ray warranty

[QUOTE=Hayden C;373167]Well this has taken an unexpected twist when a new set of Prime HD’s showed up to replace the ED3’s this morning.

So despite the time and frustration involved it is a positive outcome in the end.

This bit of advice was gold.

Originally Posted by MassiveAttack

I think you should e-mail them and tell them you are about to post bad reviews before actually doing it. It gives them (another) chance to come to the party.
QUOTE]

Glad you had a good result. I have a set of Primes I have been very happy with, and if necessary, would have happily replaced them with the same again, until reading this thread anyway. It is a bit rough to be without them for three months, and have to threaten them to get any action from them.