My truck is the same. You can see the actuator moving the pivot that the hot/cold door rotates about, but it just stays cold. Most probably as above, a clip or something has come astray and the door inside the plastic box isn't actually moving.
Trouble is, its a rip the entire dash out, plus the enormous tangle of air con and ducting plumbing just to get to the offending part......
So I just leave a puffer jacket in the truck for winter driving![]()
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