Thread: All things Maxtoch..

Originally Posted by mudgripz

Well guys - several months since I posted this thread about selling the product in NZ. Today an important message...

As of this week I will no longer sell the Maxtoch gear. The buyer situation will revert to what it was few months ago e.g. buying direct from China on aliexpress, or locally if something suitable appears on trademe. The product as all users/owners will know is amazing, the individual buying experience from aliepress is good, but Brian (gadgetman) and I have found the ethical behaviour of this company in a business relationship to be very poor. We'll not bother with it. Sales have been great, and its been a real pleasure dealing with guys on the site - but we will go no further with this Chinese company. No further comment there.

Key points for you:

* The gear is amazing - continue to use and enjoy it. We certainly will.
* Brian will continue to service Maxtochs bought in the past - including everything sold through me - so long as parts are still available.
* He will however not be servicing any new Maxtoch sales in NZ or from other sellers from this time. Maxtoch will likely try to set up their own service agent, and if you buy more lights you must enquire first, from aliexpress or whosoever sells lights to you, if they carry a proper minimum 3 year service warranty. You need to know this, and who will back them. Brian has been servicing even original Maxtochs 8 years old - but from now you must know the service backing with any Maxtoch you buy. Hopefully they'll sort out a service arrangement quickly.
* Can't advise anything on new LR lamps etc - we haven't had effective answers.
* Brian and I will continue to be available for any/all questions about product and what suits your shooting situation etc...as before.

We'll be seriously enjoying the Maxtoch gear once the Cantab hills dry out and we can get back out there. Enjoy yours - there is nothing better!! And yet...

A quiet word ... Maxtoch are the world's best hunters at the moment ... but ... in the last week we've already started designing a new generation of hunter lights - well beyond even the latest Maxtochs. Want to push those boundaries to whole new places. Won't be quick - will take a while. The whiteboard is covered in drawings, the physics is being assessed, and Brian has to get his lathe out to make ali prototypes.. Would be nice to do it all in NZ - ali heads/tubing work etc - we'll see. Important point here is NO your new Maxtochs will not become obsolete - their performance is good for 10 years - even a lifetime if parts available. But once again... the new cometh..

Been an absolute pleasure dealing with all the guys - for both of us. Keep in touch - and remember - may not be selling now but any questions we're always happy to help - as before.

Cheers Mike

That is a bloody shame, they've obviously shat on you already from an exclusivity point of view :-( Most annoying. I wish you both well with your new lights and venture.