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Im quite sure they fix it without a problem. The warranty is pretty clear to me and if its faulty or been damaged they fix or replace it . The local BIG ChAIN STORE clearly has given bad advice and dont know their products very well at all! They advertised the scope , BACKED by the Forever Warranty as part of their sales pitch and the Forever warranty is pretty clear . That BIG Chain Store that said its not covered have it very wrong! Send it back to them, they forward it off to the agent, they send it to the USA and in 2-3 months you get it back like new.....if not watch some fireworks
And when you get it back you can sell it on trade me and buy a Leupold
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