Dealings with The Basement.co.nz - Better deals online

Has anyone had any dealings with the above outfit based in Tauranga. There website is great and appears to have everything however I purchased a shooting vest two weeks ago and have not heard a thing from them. For what ever reason they are not replying to either my emails or phone messages and god knows I have left a few of both.

Curious to no if anyone else is, or has, had issues with them........and if your planning on using them I will keep you informed on how this pans out.
If there like this with a vest god knows how they are with a high priced item. LOL. :oh noes: