Thread: Problems with warranty relating to Lowa boots?

I had a similar experience with another brand - red setters. A good Canadian brand. I discovered that boots have a use-by date of about two years from manufacture. If they sit on the shelf that long unused they go off. The leathers and rubber hardens. Things tear because they can't stretch any longer. Shops know this but sell the boot anyway. And because the boot is out of date the importer can refuse warranty. That was what I learned.

Originally Posted by YosemiteSam

I had a similar experience with another brand - red setters. A good Canadian brand. I discovered that boots have a use-by date of about two years from manufacture. If they sit on the shelf that long unused they go off. The leathers and rubber hardens. Things tear because they can't stretch any longer. Shops know this but sell the boot anyway. And because the boot is out of date the importer can refuse warranty. That was what I learned.

The warranty is from the day sold, not date of manufacture, it could take up to six months for a product to reach the seller, who ever sold you that tale was one hell of a salesman