Printable View
Asking on behalf of my husband, he purchased a scope for $349 new with his 270.
He went out about a month ago and it rained. The scope got some moisture in it and fogged up. He’s dried it out a bit but it has water marks in it and he’s written it off as useless.
I know it’s a cheaper scope being only $349 but surely it shouldn’t have got moisture in it if the seals were good and it should still be covered under warranty? (we don’t have reciept).
Seems a waste to bin it...
It will be wrecked. Take it back and see how you get on, if you take back the gun and scope you may have a case for having bought it at that store
Doesn't sound good, sorry. Unless you have a very decent retailer, I think you are going to struggle to get any help without a receipt. My VX-1 is in the same price range and has survived many a downpour, so something isn't right.
what brand?
It was gun city Hamilton, I’m not sure how they will be to deal with it. I was almost going to just call the manufacturer.
Other than sighting in its only been used 2/3 times.
Can’t remember the brand it’s packed away somewhere since we moved.
i would suggest going thru efpos/visa records to attain time date and price vs location (gun city) then take it back along with that info.
It shouldn’t have happened. Assuming that it hasn’t been for a swim I’d take it back to the retailer as it sounds as though it was not fit for purpose.
It sounds like a weaver classic:ORLY:
Jokes but regardless even if it is a bottom of the range "name brand" scope they will normally fix or replace it at no charge.
If he gets his money back he would get a good reliable second hand scope off here for about 300.
If they replace it he'll never trust it again.
You could get a second hand burris or Leupy vx1 for that sort of $
As required by law, the dealer will have a record of the rifle sold, so therefore will know they sold the scope with it as a package. Under the Consumer Guarantees Act the seller is required to guarantee the product is "fit for purpose" Fogging within 3 months, regardless of price, is not fit for purpose for a rifle scope. Take it back to the retailer, and they have the choice of either replacing it at their cost, repairing it at their cost within a timely manner, or refunding your money. Regardless of who the wholesaler is, or what they say, your contract is with the seller. Any decent retailer should back the products they sell. Take it back to GC, along with an EFTPOS docket if possible, or bank statement showing your EFTPOS transactions, to show the date and amount paid.
I would like to take it back however we got it about 10 months ago so I’m not sure if we have a leg to stand on.Quote:
Originally Posted by Husky1600
I think the consumer guanatees Act is for a 12 month minimum.
Just ask the shop 99% of the time its a easy get it fixed or swap it out answer .
Your first port of call should be the retailer. If they don't want to deal with it nicely (they should), then it's up to you how much time and effort you spend on fighting them for it.
Rain shouldn't affect a scope at all. It will be failed seals somewhere, either ocular bell or turrets if I had to guess.
Scopes aren't voodoo. They can be dismantled at home on an immaculately clean table.
I wouldn't advise this with a Luepold or anything more than $600, or still under warranty, but It can be done.
honestly for that money go get a leupold vx freedom.
i got one awhile back and its a great scope and the leupold backup service is 2nd to none
how are you going to purge it of air air dry nitrogen fill it?Quote:
Originally Posted by mimms
'fart' :P
The "fit for purpose" under the act is generally associated with the cost of the item and how long you should reasonably expect that product to last. It is well worth arguing that 10 months is not a good enough life for a $349 scope. It should not have fogged up and is not fit for purpose... Also the manufacturer may have a warranty period stated on their website or through the distributor if you have a look.
Read the Act and talk to them (nicely) but make them aware you know your rights, cite the relevant section of the Act (PM me if you need help finding it). They will offer to repair or replace it, pretty sure you have the right to choose replacement or refund (as the failure of the product is significant in nature, but that is a whole other question and I'd need to do some reading to be sure).
1. You won't be able to fix it ( neither will the shop)
2. Fogging used to be quite common in the last century. Not so much now. So this is not a normal quality item even if a cheap model. Typically scopes will last for years and decades of hard use knocks and wetness. One or two years is still a new scope.
3. GC waikato will be trying to redeem their reputation for unsatisfactory scope sales and will most likely sort it out for you. As suggested, if you dont have a receipt then take the whole rifle in and they will be able to verify it out of their records. There are good guys working there.
I can hear you thinking it was ten months ago and you don’t want to make a fuss. None of us do, really
As the guys have said, rock up with the scope, plus rifle (EMTPY BREECH) or at least its serial number and simply have a conversation beginning “hey this has happened, how can you guys help us about it?” .... it’s not a biggie, and seeing it objectively as a problem solving exercise, not as a complaint always helps
If it gets to the point where it’s agreed it can’t be repaired/remedied, then going up another $200 on the scope for a next-tier $ will be very worthwhile. I appreciate budget might be a concern.
If the rifle was purchased with a medium to long term use envisaged, improving the optics will significantly improve the whole package for reliability and versatility
Care to guess how long N2 lasts in a scope?Quote:
Originally Posted by gonetropo
Should go back to retailer before coming an "item" on here.
If the scope was advertised as "waterproof and fogproof" (which for that money I guess it would have been) take it back. It should be replaced.