Lets hope OneNZ have improved customer service since the rebrand otherwise they won't have any customers left to use the service. Or perhaps they will since it takes roughly 5 years to disconnect from them
Lets hope OneNZ have improved customer service since the rebrand otherwise they won't have any customers left to use the service. Or perhaps they will since it takes roughly 5 years to disconnect from them
Happy Jack.
Yeah - my experience with them as well to be honest. That's why I am Spark for main plan (could go 2deg but the coverage at home isn't as good) and 1NZ gets prepay only. If 2D had better coverage out of the main centers I'd roll with them in preference to 1NZ just on customer service.
I was hiking along Subime Hut, West Sabine Hut, Blue Lake Hut, and Lake Constance last week . I could not get the satellite connection.
For some perspective I’ve picked up a guy off the Cascade Track last year, he used the native Apple satellite SOS (Globalstar, so not Starlink). That’s not too far from your route as the crow flies.
He was messaging either St John or the police flat out, I forget which one sorry.
I just used the sat messaging feature today at work on my iphone with one nz i work in the forest and have no signal all day so was surprised to get a txt come thru i sent multiple txts from inside my digger and they sent straight away
I can send and receive messages in the middle of nowhere. Can send photos too. Putting my phone in aeroplane mode only coming online when I want lasts 4 days and if I switch off untill I need it, a long time. Same as out in the boat too.
I had an email from One NZ asking me to give feedback on my experience of using satellite service! It was that slick that I didn’t even click that I had been in the Longwoods with no service but looking back I got and sent a text. Thumbs up from me
Was texting my sister all weekend while she was up the top of the Ahuriri hunting Tahr. No issues
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Unfortunately i'm with Spark but this sounds great!
I changed from spark just last week for this reason and another. Was effortless to change to One NZ. The other reason I change from spark is that if your account is in credit they won’t give you your own money back unless it’s for “hardship”. Never use to be a problem to collect credit once a year as I just pay my bill to a round number every week. So fuck them, it’s my money.
I've never found a phone company customer that was truly happy with their provider, OneNZ has given me the absolute stuff around in the past and I'm now with Spark reluctantly. Spark is the only real option where I am 6km outside Tauranga, until the SpaceX voice service becomes an option. I think if SpaceX started their own mobile phone outfit in NZ the big three would be bloody worried to be honest.
any updates on this? I have changed to one nz for this reason so will be testing it out soon and I will update the thread. I plan on stopping my Garmin subscription and having an E perb on my belt for emergencies and using the phone for other important messaging. I believe you can get messages back from non One NZ customers back home and also text mates that are somewhere else in the bush with a One NZ compatible phone. I read somewhere that the spark equivalent just launched 8 satellites. Compared to star links 30 thousand plus, I'm not sure how long you would be waiting. There would be other ways to make up for not having Garmin in reach. Maybe text your partner back home for weather updates, or get her to call helicopter for early pick up etc. Will be interested to see how it plays out. Will feel good getting rid of a subscription! so many
Just need them to hurry uo and release it on iPhone, can't be arsed with an android.
It’s suppose to work with iPhone 14 and later
https://one.nz/why-choose-us/satelli...ones-and-plans
I've been texting on it all day, sister has IPhone14 and she's been using it also
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