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Thread: Who to talk to at Hardy Rifle Engineering ?

  1. #1
    Terminator Products Kiwi Greg's Avatar
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    Who to talk to at Hardy Rifle Engineering ?

    I have an old issue with a Hardy 7mm Carbon barrel that I would really like resolved

    Its now been measured properly & the fault is obvious, who do I talk to regarding this ?

    Already talked to Dan about it ages ago with a clear email trail which extremely predictably got me no where.

    Maybe @andyanimal31 can help me with this ?

  2. #2
    Throbbing Member Dorkus's Avatar
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    If you don't get anywhere with the guy who's name is above the door then it sounds like the kind of place that's not worth anyone's business.
    northdude, grunzter, Tommy and 1 others like this.
    “The society that separates its scholars from its warriors will have its thinking done by cowards and its fighting by fools.” - Thucydides 463BC

  3. #3
    Member Ryan_Songhurst's Avatar
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    Take it along to Auckland Greg...
    Tommy likes this.

  4. #4
    Terminator Products Kiwi Greg's Avatar
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    Quote Originally Posted by Ryan_Songhurst View Post
    Take it along to Auckland Greg...
    Its in a few bits now I probably could to be fair one bit is still big enough to be useful, as a short tomato stake

  5. #5
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    What is the obvious fault?

    They are raving about his barrels in the US

  6. #6
    Member Ryan_Songhurst's Avatar
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    Quote Originally Posted by Echo View Post
    What is the obvious fault?

    They are raving about his barrels in the US
    Like anything though a product is only ever as good as the customer service behind a dud

  7. #7
    Terminator Products Kiwi Greg's Avatar
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    Quote Originally Posted by Echo View Post
    What is the obvious fault?

    They are raving about his barrels in the US
    Yep depends who you talk to & who's telling you...

    They are raving about his barrels in Aussie too, have been for a while now...couldn't print the ravings here though....

    It wouldn't shoot, oversize bore & one land much shorter than the other 5....around 53% shorter....

  8. #8
    Member 300_BLK's Avatar
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    Sounds like you are owed a barrel @Kiwi Greg.

    I tend to agree with @Dorkus though.
    Dorkus likes this.
    Warm Barrels!

  9. #9
    Member 300_BLK's Avatar
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    Sounds like you are owed a barrel @Kiwi Greg.

    I tend to agree with @Dorkus though.
    Warm Barrels!

  10. #10
    Terminator Products Kiwi Greg's Avatar
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    Quote Originally Posted by 300_BLK View Post
    Sounds like you are owed a barrel @Kiwi Greg.

    I tend to agree with @Dorkus though.
    I'm not holding my breath, it owes me well over 2K with load development chambering, brass, etc

  11. #11
    Member mikee's Avatar
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    Quote Originally Posted by Kiwi Greg View Post
    I'm not holding my breath, it owes me well over 2K with load development chambering, brass, etc
    Cannot like that, customers expect that in the event of everything going pooze (which lets face it does happen from time to time) they will have their issues resolved properly and quickly. Generally what happens is the retailer cops the shit from the customer and.............................................. ends up out of pocket

  12. #12
    Member mikee's Avatar
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    Quote Originally Posted by Kiwi Greg View Post
    I'm not holding my breath, it owes me well over 2K with load development chambering, brass, etc
    Cannot like that, customers expect that in the event of everything going pooze (which lets face it does happen from time to time) they will have their issues resolved properly and quickly. Generally what happens is the retailer cops the shit from the customer and.............................................. ends up out of pocket

  13. #13
    GWH
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    Oh another hardy barrel that doesn't shoot. Every person I've ever met that has one has said the same, 'can't get it to shoot'.

    They all also mention the less than satisfactory after sales service.

    Bit of a shame really as the company seems to be quite innovative and go ahead, but with a growing reputation for not putting things right and burning people doesn't inspire confidence.

    I hope they come to the party and do the right thing by people.

  14. #14
    Member Tahr's Avatar
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    Quote Originally Posted by Kiwi Greg View Post
    I have an old issue with a Hardy 7mm Carbon barrel that I would really like resolved

    Its now been measured properly & the fault is obvious, who do I talk to regarding this ?

    Already talked to Dan about it ages ago with a clear email trail which extremely predictably got me no where.

    Maybe @andyanimal31 can help me with this ?
    I don't get this. Especially bringing another member into it?

    Kiwi Greg, you are a businessman and it seems an astute one. You will likely know the answer to the question that you have asked. If there is a company you will know how to find out who the Directors are, and you will know that there are legal remedies to your problem. And that you can take your problem to the Disputes Tribunal for a small filing fee and more than likely recover your money and costs.
    25/08IMP, 57jl, mawzer308 and 1 others like this.

  15. #15
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    Quote Originally Posted by Tahr View Post
    I don't get this. Especially bringing another member into it?

    Kiwi Greg, you are a businessman and it seems an astute one. You will likely know the answer to the question that you have asked. If there is a company you will know how to find out who the Directors are, and you will know that there are legal remedies to your problem. And that you can take your problem to the Disputes Tribunal for a small filing fee and more than likely recover your money and costs.
    I suspect he was after contact for someone at the company who cares about putting things right. Though in my experience with Hardys, there is no one......It all goes to the boss and "he doesn't make mistakes....."
    mikee, grunzter and sometimes like this.

 

 

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