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Thread: 100 days after paying

  1. #61
    Member Tommy's Avatar
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    Quote Originally Posted by mikee View Post
    Working in a service industry all my life, what have I learned........................................... ............................
    1. dont deal with the general public if possible cause for every good bastard there are at least 5 no hoper customers you will either never please or will pay their bill (or both)
    2. Commercial customers are where its at.
    3. See 2 above.
    4. There's always a shyster
    mikee likes this.
    Identify your target beyond all doubt

  2. #62
    Forgotten but not gone
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    I had a rifle being built by a very reputable gunsmith a few years ago. Got an email from him saying he had had a bad injury to his foot and there was going to be quite a delay while he recovered. Wasnt a problem to me , I wished him well and to get in touch again when he was on deck properly.

    Rifle duly turned up after a while and everyone was happy because we communicated .
    Beaker, Beetroot, Tommy and 2 others like this.
    Be more involved and less impressed.

  3. #63
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    How'd you get on @Rob ? Was thinking about this the other day to see if you got the result you were hoping for?

  4. #64
    Valued Member 7mm Rem Mag's Avatar
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    Probably a bit scared to name until the job is done correctly or shit could get nasty and gun not done to satisfaction. Best wait til gun in hand and job done to satisfaction then name
    When hunting think safety first

  5. #65
    rod
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    Still in the process of getting it all tided up ,got rifle back last Thursday,it's missing a couple of bits that are apparently on courier being sent on Tuesday this week . But no tracking number.
    So mb tomorrow if I'm lucky .

  6. #66
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    Any work on rifles or purchases I make on tm I only deal with people in the South Island.Any problems I can drive to their door.

  7. #67
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    Quote Originally Posted by muzza View Post
    I had a rifle being built by a very reputable gunsmith a few years ago. Got an email from him saying he had had a bad injury to his foot and there was going to be quite a delay while he recovered. Wasnt a problem to me , I wished him well and to get in touch again when he was on deck properly.

    Rifle duly turned up after a while and everyone was happy because we communicated .
    That's it man, fuck ups and unforeseen circumstances happen all the time. Its how a business deals with it that separates good service from bad. People are generally pretty understanding as long as communication is clear and you do your best to make things right.

    Its not hard, but I think a few of these practical trade minded fellas just struggle to wrap their head around the admin side. Just not wired that way.
    veitnamcam and dannyb like this.

  8. #68
    rod
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    All the missing bits turned up yesterday.
    Pretty happy with it.Name:  20180825_112931.jpg
Views: 611
Size:  4.53 MB
    Tahr, veitnamcam, Brian and 3 others like this.

  9. #69
    Member Max Headroom's Avatar
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    Quote Originally Posted by rod View Post
    All the missing bits turned up yesterday.
    Pretty happy with it.Attachment 93800
    Good one.

  10. #70
    SiB
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    @rod

    The key question to to is;
    “Would you use the same gunsmith on your next project?”

    Sometimes we want to say neither good, not bad about a business service experience; but the above Question IMHO puts it in perspective....

  11. #71
    rod
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    It certinaly does.
    Pretty happy with how it looks,Still need to shoot to really see how it is .
    But more than likely I wouldn't as way to much hassle trying to get it all sorted when it should be a pretty easy process.
    veitnamcam and Feebz like this.

  12. #72
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    Its the wrong way around lol

  13. #73
    Member Sako851's Avatar
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    Glad you finally have it all back, definitely not good enough from the guys that did the job.

    In that situation i would be rather quick to get into contact with the police if I found a reason not to trust the company.. better safe than having a rifle in the wrong persons hands if it did go missing or something like that.

  14. #74
    Member kukuwai's Avatar
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    Quote Originally Posted by rod View Post
    All the missing bits turned up yesterday.
    Pretty happy with it.
    I'm glad your happy with it.

    I hope its a tack driver.

    You deserve it to be, especially with the patience you have shown, others certainly would not have been the same !



    Sent from my SM-G950F using Tapatalk
    Tahr, veitnamcam, rod and 2 others like this.
    Its not what you get but what you give that makes a life !!

  15. #75
    Member Sideshow's Avatar
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    Good on you @rod for keeping stumm! Many would have let lose and there is always two sides to the story.
    Nice to see that you have it all back.
    For anybody else. Make sure that you have a solid paper trail. Put everything in writing and get all agreements in writing. That way if shit dose hit the fan you have a couple of good legs to stand on.
    Got taught that lesson earlier this year. Cost me £500.00 put think it was worth it as I now make bloody sure I won't get caught like that again.
    It's all fun and games till Darthvader comes along
    I respect your beliefs but don't impose them on me.

 

 

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