Thread: Customs rifle barrels clearance

Originally Posted by 40mm

Get on the email and politely threaten to report their poor service to the minister in charge of customs.

That’ll be next if following their standard complaints process fails. The info from the oia will be useful for that step.

thank you again, guys! i talked to a very nice gentleman from mainfreight and he said he's going on tuesday to the customs at the airport for some jobs and he will look closer into my issue and come back to me. in the meanwhile, he gave me a couple of phone numbers from customs and nzpost and he said something similar to what you guys said: or talk to the team leader and/or in the last cast make a complain to the right organ.
i don't blame the guys working at customs or nzpost. i blame the ones who make the laws and train them (or do not train them)...
MFG

spent the last 6 weeks dealing with the useless cunts at the NZPost call center, have been fobbed off, transferred to random offices in NZPoost, been told my package was being collected and sent (they came to my house for it) and straight up lied to. Organised for a couier to pick it upa nd told the call center to inform the international mail center it was happening, never done, couier left empty handed after being told my they knew nothing of my package.

currently i have been given this road to go down for the courier to pick it up.

Thank you for your patience while our international mail centre looked into your query on your parcel.

They have responded by advising because this item is a firearm/part it is being held at our international mail centre and is ready to be uplifted.

Parcels containing firearm/parts cannot be released into the delivery network however you are welcome to collect the item from the international mail centre at 9 Laurence Stevens drive, Auckland Airport. Another option is to arrange a representative or a courier to collect the item.

You will need to send an authorization email to imc.clearance@nzpost.co.nz stating the representatives details, your details and the item information if this is being arranged.

Upon collection of the item, a valid photo ID is required to be presented.

For more information please email international mail centre on the email address above.

Quite simply, i suspect this is anther method of trrying to provvide false service. will find out this week sometime if its successful.

I don't know what you lot are complaining about, I feel so much safer now.

Originally Posted by Konev

spent the last 6 weeks dealing with the useless cunts at the NZPost call center, have been fobbed off, transferred to random offices in NZPoost, been told my package was being collected and sent (they came to my house for it) and straight up lied to. Organised for a couier to pick it upa nd told the call center to inform the international mail center it was happening, never done, couier left empty handed after being told my they knew nothing of my package.

currently i have been given this road to go down for the courier to pick it up.



Quite simply, i suspect this is anther method of trrying to provvide false service. will find out this week sometime if its successful.

I can pick up for you if their system fails again. I’ll be up that way Monday then next trip will be 13 January

Originally Posted by Konev

spent the last 6 weeks dealing with the useless cunts at the NZPost call center, have been fobbed off, transferred to random offices in NZPoost, been told my package was being collected and sent (they came to my house for it) and straight up lied to. Organised for a couier to pick it upa nd told the call center to inform the international mail center it was happening, never done, couier left empty handed after being told my they knew nothing of my package.

currently i have been given this road to go down for the courier to pick it up.



Quite simply, i suspect this is anther method of trrying to provvide false service. will find out this week sometime if its successful.

Sounds like a fantastic address for the mongy mob/head hunters etc to do a raid on.....there must be millions of dollars of firearms and parts held there now!
Must be a fucken big shed!

the airport AO email me and said that for firearm related stuff there's no P notice number. a reference number given by him, similar to 19G07**, is issued for this sort of thing. customs have to have a client number so I had to create that as well because i am in trade. something done in 1 hr. nzpost said they can act as broker for me to release the hostages, but i am not sure if they will deliver/freight it to me. the dumb here forgot to ask. anyway, fingers crossed (honestly, I am just waiting for the next shit to come up...). sorry if you guys know these things. i am just willing to help the ones that may not know the right path.

I seem to have been lucky.
Picked up my items from CHCH customs today that had been transferred from Auckland Customs.
Communications were excellent and it only took a couple of weeks because I don't go to CHCH very often. So would have been a week if I made a special trim.

No charge for transfers
No duty charged on them and there was quite a lot of parts

Originally Posted by akaroa1

I seem to have been lucky.
Picked up my items from CHCH customs today that had been transferred from Auckland Customs.
Communications were excellent and it only took a couple of weeks because I don't go to CHCH very often. So would have been a week if I made a special trim.

No charge for transfers
No duty charged on them and there was quite a lot of parts

That is a good result.