spent the last 6 weeks dealing with the useless cunts at the NZPost call center, have been fobbed off, transferred to random offices in NZPoost, been told my package was being collected and sent (they came to my house for it) and straight up lied to. Organised for a couier to pick it upa nd told the call center to inform the international mail center it was happening, never done, couier left empty handed after being told my they knew nothing of my package.
currently i have been given this road to go down for the courier to pick it up.
Quite simply, i suspect this is anther method of trrying to provvide false service. will find out this week sometime if its successful.Thank you for your patience while our international mail centre looked into your query on your parcel.
They have responded by advising because this item is a firearm/part it is being held at our international mail centre and is ready to be uplifted.
Parcels containing firearm/parts cannot be released into the delivery network however you are welcome to collect the item from the international mail centre at 9 Laurence Stevens drive, Auckland Airport. Another option is to arrange a representative or a courier to collect the item.
You will need to send an authorization email to imc.clearance@nzpost.co.nz stating the representatives details, your details and the item information if this is being arranged.
Upon collection of the item, a valid photo ID is required to be presented.
For more information please email international mail centre on the email address above.
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