Problem is having a list is going to create issues - after all how many rifles are rechambered rebarreled or modified away from what they were and you just won't get that on the prepopulated list?
There are going to be a lot of people that can find theirs on the list - good o. A lot of people will drive down the list, find the nearest and probably not even realise that what they have is different to what they registered, and then others won't be able to complete online at all and need to go through the phone in and scratch heads. That's where it falls over, as then you've got humans entering in remotely and if they enter it wrong and you can't correct it who's fault is that? Not ideal, seems very rushed and not thought through. The fact you are only limited to alphanumeric characters with dash and slash is a bit of a headbutt too.
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