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Thanks for all the help guys, I ended up taking the pack to the friendly people at Hamills Tauranga who are sorting it out for me. :thumbsup:

Thanks HNTMAD, the pack is probably covered under warranty (15 years?), so it may pay to hit the hunting store up again to sort. Will let you know.

Does anyone know of a decent company/person that repairs outdoor gear, canvas, etc in Tauranga? I have a stuffed zip on my Markhor pack that needs repairing.

Talked to some local stores and they...