Thread: RCBS Summit - anyone with experience of using one?

Originally Posted by zimmer

Hope you get a favourable response from RCBS.

I have found them excellent on 2 occassions. When I enquired about my Chargemaster overruning they sent me a complete motor and dispenser tube to try. The dispenser tube is slightly smaller than standard. The tech said to break the warranty seal to instal the new motor/tube, they would stand by the warranty. I don't know if they continued with that modified motor/tube. The McDonalds straw probably does the same thing.

The other item they sent was a double mould sprue cutter plate. A mate had purchased a second hand mould that some gorilla had damaged the sprue cutter on. Mate went into Sportways (RCBS agents at the time) and was fobbed off. I contacted RCBS and asked whether I could buy a replacement. I was happy to buy it as it was hardly a warranty issue.

They sent both items to me free including free shipping. Top service.

I didn't like to tell them that I had recently changed all my dies to Redding.

Had the same treatment Sportways