A lot of the cameras now require you to email the company with proof of purchase or ownership, and they will email you a link to a firmware restore. Instructions are usually in the owners manual on how to set the camera to accept the new firmware, so it's advisable to write any pin's/passwords down and store a physical copy in your safe or somewhere secure.
It's always a good option to ask for reciepts and proof of purchase when buying modern tech as a lot of newer gear and gear to come in the future will be a literal paperweight without proof of purchase if you lose the PIN/Password. Of course a tech boffin could probably find a way around it with some reverse engineering, but that'll be out of the scope for most normal users.
When buying used fancy tech, always ask for reciepts for this reason and for warranty, and as always, if something is a dream deal, it's probably a duck.
Don't be the guy that gets caught with a stolen gear because he didn't know it had a sim card, or 'called home' when connected to a computer with internet access/wifi......
Bookmarks