I don't understand why they get a bad rap either. Have had good experiences so far, including a free replacement and upgrade on a cheap scope I bought from them that broke (was on an air rifle).
They have price matched prices I gave them from other retailers. You need to find someone to deal with though, and just always go to that person. There's a couple in there that i'm not fans of. Just poor attitudes but hey you can get that anywhere.
For me it's mostly about convenience. They're a 2 minute drive from my house, they price match, and most of the time they don't have to order things in as they actually have more than about 50 guns in the racks.
That's my issue with other retailers - they just aren't big enough and don't stock enough and usually have to order in. I'm impatient.
About to spend 3 or 4 grand there on Friday so my opinion could always change! Will update if it does .
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