Thread: Gun shop recommendations - Christchurch

Walked in and bought $650 boots at rivers to ranges Rangiora knew what i wanted and while trying boots on heard a young sales guy bragging to the blondie that works there how he upsold a customer to something more expensive "and Totally unsuitable for what he was after" based on my 20 years experience and then bagged the customer out to the blondie, never again

Originally Posted by Carbine

Walked in and bought $650 boots at rivers to ranges Rangiora knew what i wanted and while trying boots on heard a young sales guy bragging to the blondie that works there how he upsold a customer to something more expensive "and Totally unsuitable for what he was after" based on my 20 years experience and then bagged the customer out to the blondie, never again

I think you'll find your experience is the exception and not the norm, no defense for the young buck that's poor form and likely he was trying to impress the "blondie".
I only deal with James, he is the owner and I can assure you, he is a stand up guy and I'm sure if given that feedback he would absolutely nip it in the bud and likely also be mortified that any of his staff would 1 behsve in that manner and 2 speak like that in front of a customer.
If James isn't in store I generally wont buy anything unless it's necessary, but that's my choice.

Originally Posted by dannyb

I think you'll find your experience is the exception and not the norm, no defense for the young buck that's poor form and likely he was trying to impress the "blondie".
I only deal with James, he is the owner and I can assure you, he is a stand up guy and I'm sure if given that feedback he would absolutely nip it in the bud and likely also be mortified that any of his staff would 1 behsve in that manner and 2 speak like that in front of a customer.
If James isn't in store I generally wont buy anything unless it's necessary, but that's my choice.

I mentioned names for a reason in my recommendations. It's because of this sort of thing.

Originally Posted by Carbine

Walked in and bought $650 boots at rivers to ranges Rangiora knew what i wanted and while trying boots on heard a young sales guy bragging to the blondie that works there how he upsold a customer to something more expensive "and Totally unsuitable for what he was after" based on my 20 years experience and then bagged the customer out to the blondie, never again

There are a couple of sales staff there, particularly one you mention who ruin the experience. I've got a few mates who have had some dreadful experiences there recently.

Originally Posted by Sasquatch

There are a couple of sales staff there, particularly one you mention who ruin the experience. I've got a few mates who have had some dreadful experiences there recently.

be careful the fan boys will jump on you for sharing your experience