Thread: Pulsar poor product support

Originally Posted by mikee

Perhaps because when they get there they are serviced in order they were recieved. If they are servicing a large region then this may mean delays. Also maybe some requirement may be needed to be met as regards export even though its for repair and if so when have you seen govt department work fast.
I think it unlikely importers deliberately "drag the chain" on warrenty repairs as its not in their interests to do so whatever the product is

Some European countries require heavy paperwork as anything that is attached to a gun is treated as a restricted military product. Might be the case with Latvia / Pulsar. These sorts of countries tend to use paper based records too. And if that is the case you probably wouldnt send one unit for repair you would accumulate several first to minimise the headache.