Thread: Swarovski z5 problem

Originally Posted by buzzman

Cool thanks man I did ring them but they didn't Realy Wana know about it

Mate's Z5 parallax knob seized recently. Didn't buy it locally but NZ agent "offered" to manage the "warranty" for him for150 bucks. I am not sure if the 150 included shipping cost to Europe or not. He politely declined their offer.
The scope is virtually unused and the operation of parallax knob felt like something was galling. He gently continued to operate it but it eventually seized. Didn't want to risk forcing it so started the warranty process. Week later gave it one last try and amazingly is slowly came right - without forcing it. Not good though for a scope of this quality!