I have a Hardy's. I got it with a second hand rifle I purchased. It would leak soot and gas onto the outside of the barrel. Being a practical person, I rang and asked the person at Hardy's. (Pretty sure he said his name was Dan) . I explained I got it second hand and I was not asking for it to be fixed under warranty. I offered to pay a fair price fr a repair to stop the leak and I presumed that they would be able to sort it as they had made it. I was told flat out, no discussion, that "HIS SUPPRESSORS DON"T DO THAT. IT MUST BE THE RIFLE" . I went and checked my rifle again. It has a single hole at the end called a muzzle. SO the only place that could get soot and gas onto the barrel is through the suppressor. Yes, every company can make a mistake. It is how that company deals with that mistake that separates it from the others. Dans mistake was when he had a customer who was happy to spend money he treated me like an idiot. I have since purchased several Gunworks suppressors for myself, and have had mates fit gunworks cans as well.
If you really want to buy one, get it from a H&F or other gunshop, not direct from Hardy's. That way if anything goes wrong, you can deal with a shop that will sort it because they have to and not Dan who seems to think he cannot make a mistake.
For the record, I think that Hardy's cans for the most part are well made and they work. (But so do Gunworks, DPT and most others). So I have no quarrel with the product he makes, just his complete lack of service. You say he can be misunderstood. I think he has misunderstood what being in business and customer service means.
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