I think your use of "average" may be misleading....I tried to call a company reently with an issue. The AI kept asking questions and after 4 or 5 questions would always loop back to the start to try again...And not one of thos 'pick a path' runs actually had any answer to any possible query that I could think of...And to make it worse, that company had no other published contact detals - no publicly available email or phone number...I found a simple solution...I took my spend elsewhere and wont return.




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