Thread: Artificial Intelligence

Originally Posted by timattalon

I think your use of "average" may be misleading....I tried to call a company reently with an issue. The AI kept asking questions and after 4 or 5 questions would always loop back to the start to try again...And not one of thos 'pick a path' runs actually had any answer to any possible query that I could think of...And to make it worse, that company had no other published contact detals - no publicly available email or phone number...I found a simple solution...I took my spend elsewhere and wont return.

I had this run-around some time ago too on Aliexpress. Then I remembered seeing (somewhere) to say 'Get human'....and it worked. the AI decided then it couldn't help and it went and put a real human on the line. This was about 1 year ago...so maybe it will still work...or is AI too clever now to need a human, or maybe now there is no human?