Thread: Toyota's New Sales Plan

What happens if you have problems with your new toyota? will it be like parallel imports? will your local dealer say piss off and go and see toyota as we made nothing out of it so why should we bend over backwards to help? I guess they'll push second hand vehicles' parts and servicing and detour people from buying new as thats where the money is for them. This could bite toyota in the bum. I know a lot of companys have bought directly from them for years and get good discount. If toyota takes a hard line with it's dealers, who would want to take on a franchise where really you'll only be able to service and sell expensive original parts? Anyone could specialise in selling second hand ones and bringing in parts and do better