Thread: Importing, Shipping, pitfalls and work arounds

The blokes arguing that we should pay higher prices because we are a small market are ignoring the fact that on line shopping makes the whole world one global market so that logic doesn't apply any more. I agree with the comments around bad service, the difference between service in NZ and from on line stores in the USA and elsewhere is night and day. I brought a scope recently from H&F (had a voucher otherwise would have brought it on line) and was told that warrenties were handled through NZ Asia but there was a $50 shipping fee for any warrenty work. WTF? Shipping fee when I brought it locally. Not only is that more than it would cost me to send a scope back to the states it's technical not allowed under consumer guarantees act (retailer handles warrenty) and there have been many horror stories on here about NZ Asia batching up all their warrenty scopes and taking six months to send them to the states.

Buy local, get good service and warrenty support, yeah right.