Thread: Leatherman/Tightlines Service/Warranty - Good Report (maybe make this a pinned post)

Hello Everyone

As mentioned in my post https://www.nzhuntingandshooting.co....service-80119/
I wanted to get my Leatherman serviced/repaired.

Well i finally got round to it and this is the timeline
I filled in the form on 21/12/2022
I sent it via courier on 22/12/2022
and i received it back 06/01/2023

They ended up doing a full replacement for me (the 2nd time for me) free of charge. I can really say that this is outstanding service form the team at https://www.tightlines.co.nz/
Even with all the courier delays and residual covid issues in the country, the whole transaction only took 15 days and only cost me the postage.

The form can be found here https://www.leatherman.co.nz/wp-cont...LM-website.pdf and more information here https://www.leatherman.co.nz/warranty/

Here is what i submitted to them enclosed in the bag with the tool.




This is what i got back (minus the belt clip)



Very happy with the result.