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Cheers for some great advice. I will once again head into the local H&F here in Nelson and try to put the heat on in hope that I am not yet met again with the same uselessness. I find that the...

When I did go back in they said that there was a difference between and "unconditional Guarantee" and an "unconditional Warranty"????? /QUOTE]

Yes exactly and if H&F are stocking them they should...

I purchased badlands pack a year or two ago. One of the reasons I decided to purchase was due to the unconditional warranty. The pack itself has started to tear in a few places and I am wondering...