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Whatever their apparent attitude, the reality is they didn't cause it, and more particularly, would have had zero influence in the possible appeal. In fact, ACC would have gleefully said the...

The majority of users get some tinnitus relief while wearing aids. Basically your brain is happier detecting real but irrelevant sounds rather than internally-generated "noise".

Putting my retired audiologist hat on, the ACC decision is nothing to so with the audiologist. ACC goes on the "opinion" of an ear specialist in making their decision. Tetawa is dead right- about...