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I can pick up for you if their system fails again. I’ll be up that way Monday then next trip will be 13 January

That’ll be next if following their standard complaints process fails. The info from the oia will be useful for that step.

Thanks. I’ll check what I received from the police. Have sent another query to customs. Will be an old man by the time they respond probably

Thanks for that. Was the change published anywhere by police or customs do you know? My permit was applied for and issued after Christchurch. It was customs who told me they would hang on to the...

I had some mags held on 30 September. No notification from customs but knew from the parcel tracking. Emailed customs, no response. Then made multiple phone calls which never got answered, left...