The key question here being is the glass on the Prime HD's noticeable better than the ED3s?
[QUOTE=Hayden C;373167]Well this has taken an unexpected twist when a new set of Prime HDís showed up to replace the ED3ís this morning.
So despite the time and frustration involved it is a positive outcome in the end.
Thats what I got I rate the glass from comparrisons ive done. You notice the step up?
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If your tale is anything like mine then the good customer service happened only after you sent threatening e-mails saying you were about to post bad reviews on internet forums. If that's the case I don't think they deserve much praise even though they did come through in the end. I am sure if I had done nothing I would have no binos right now. Good to hear the glass is nice.
Im still without the last set returned for a customer. Repeated threats of exposing their service didn't help - and we were the NZ agent for them. Avoid Zen Ray unless you want to take a gamble with them.
Climbed several hours today to glass a new area, made myself comfortable, extracted the Zen Ray Prime HD from the day pack, attempt to focus on a nice looking gut and the focus wheel comes off......Yip same issue as the ED3!
Given the drama involved I don't know if I can be bothered even trying to get a replacement pair.
I've finally come to the conclusion that Zen Ray is shit!
I got Zen Rays from Digit back in the day when he was an agent. 10x42 ED. They have been everywhere, lens's are scratched, paint rubbed off and lens caps long gone. But they are still going strong. Focus wheel has a little play in it but its ok. Luck of the draw I suppose.
I 'spose now I've said this they will pack up. Hope not.
I bought vortex and kept my ED2's for visitors.
Just buy some swaro's and live happy ever after.... no super glue required.