Thread: Extravision/vortex warranty

Originally Posted by andyanimal31

The reality is that some company's in nz have been appointed sole distribution rights.
With that they have the obligation of warranty claims done fairly and quickly and undertake all the advertising and paying for any sponsored products they have put up for prizes or raffles.
I don't have to much of an issue as long as the price is reflective of our small market share and everybody has to make a dollar.
Just put the shoe on the other foot if you were doing all the work as above and some speculator that has no infrastructure or extra costs is trying to cut your lunch when you have done the legitimate hard yards.
Just saying!

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Back in 2019 The Ruger importers JPB Furley made a submission on the proposed changes to the Arms Act. Their submission from memory effectively asked the government to make it law that only an officially factory appointed importer was allowed to get import permits from the police.
The fact that this brazen attempt at subverting commerce anti competition law was attempted by an importer should raise the alarm bells about what a lack of competition would do to the NZ market.
The only way to get competitive pricing in NZ is via competition.
We have introduced new products to the NZ market, had them approved but we never announce we are the exclusive monopoly for those products. It goes against our mantra of serving the customer first.