Thread: Leica

I've only dealt with Leica warranty once. It was exceptionally good. I'm not thinking this has gone through Leica but via a third party?
I dropped my secondhand binoculars down a slip. Every lens was scratched. It was not a manufacturing defect or anything Leica could have control over. I was not the original purchaser and I think they were even out of warranty period but still got outstanding service with only postage to Germany at my cost. They say the repaired the binoculars but they looked brand new to me. Have you tried Lacklands? I think they're the NZ agent?