Thread: Schidmt and Bender warranty issues

I recently came into possession of a schidmt and bender PMii scope, FFP, quite nice. Its aged, probably 10 years?

All functions are good, except upon taking possession I noticed two piece of dust particles inside the lens, noticeable on max power (10). The zoom adjustment is a bit crunchy at points.

Emailed schidmt and bender about the issue, they told me to send the scope to their service department.

Spent 78 dollars on international shipping. They took possession of it about 3 weeks later. Took a few emails for them to finally get back to me.

I got sent an invoice this morning. Cost break down:
- 351 euros for the service
- 200 euros for shipping back to NZ
- 88 euros of VAT

What does everyone think? You spend 5 grand on a scope off the bat, and now the people who make it want 200 euros to send your scope back to you, on top of taxing you again and charging an extortionate amount to fix something that shouldn't have gone wrong in the first place.

Oh, estimated time of arrival, Feb 2021 😂😂