I've had good experiences with sending direct.
I know they can replace the rubber armouring and external parts fairly easily, but I don't know if they can re-coat lenses, or replace entire lenses.
Swaro continually tweak their coatings, and in this regard, their latest binos are different to your older pair (which are still amazing optically). I picked up on this when I tried yours next to my 2019 Field Pro's. The FP's had a slightly more neutral colour cast, verging on blue/green, whereas yours were a slightly warmer tone.
Would they update an older pair with their latest coatings?
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