Thread: Swarovski bino failure again

I guess at the end of the day its about the backup you get when you have an issue. I am guessing Swaro, Leica and the other big name will bend over backwards to see you right.
I am sure if you take up the offer of the second replacment pair then their support will still be there should you need it (lets hope not) and I am also sure if you went in another direction they would also understand.
At the end of the day its the putting right that matters.......something a lot of "ticket clipping" businesses forget.