Recent berretta NZ experience - needed two tiny front sight screws, “no, sorry sir, please go to your nearest dealer and buy a whole new front site assembly for an undisclosed, but not doubt eye watering sum”. Brownells got my $$ funnily enough.
Savage on the other hand for other smalll bits - “of course, we’ll flick them out for a few bucks; oops, sorry sent the wrong bits, here’s two of the right one and some additional associated bits just in case you need them as well”.
Not a great look when a rifle that cost thousands has worse customer support than one that cost hundreds...
Bookmarks