Thread: Vortex Guarantee can't be faulted

Several years ago I had a problem with a sparc red dot ripped the rubber cover off the on off switch and got water and mud in it. Got fobbed off locally as I'd brought it second hand. Contacted the states and emailed them a bunch of photos and offered to post it back. A new one turned up a month later. I've also lost turret caps and same thing. They seem customer focused all right.