Thread: Zen Ray ED3? other options?

We still support the warranty on the Zens by sending the optics back to the USA for repair.
The reason we no longer bring them in is that we cant be competitive with the likes of Cameraland and Zen-Ray themselves. The wholesale margins on the Zens were around 25-30%. We pay gst on everything we import whereas almost all of the zen ray range fitted under the NZ gst threshold. Cameraland sells thousands of dollars of zens to NZers per month. We didnt get anywhere near that amount of sales even though we were the ones that introduced these binoculars to NZ and raised the profile here to a point where cameraland and zen-ray now cash in big time.

Its no skin off our nose though and they are still the best binocular available for anywhere near the money. We still tell consumers to buy direct from Zen Ray and we still support our own customers who purchased through us for warranty. Unfortunately if you buy from overseas you are on your own for warranty.

The Vipers I think are a budget version of the Zens - but sell for more here in NZ? Likewise with the top of the range spotting scope.

If you are looking for a great value binocular you cant beat Zen Ray.