Nah not really. Wrong end of the stick there.
Very good product at a good price.
My assumption is that the brand has grown too fast and demand is outstripping supply. For a small market like NZ, as a supplier, it would be really hard to give too many shits compared to the domestic US market. The problem is the supply chain. It needs to be more realistic with time frames to these antipodean shores at a more appropriate shipping cost (which I appreciate is being addressed through free shipping?)
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